Privacy Policy

EV Charging Installers of America ("EVCIA," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, why we collect it, how we use and disclose it, and the choices available to you.

1. Information we collect

Information you provide directly

When you request a site assessment, residential EV charger estimate, service, or other information, we may collect:

• Your name, email address, telephone number, and preferred contact method.
• Your company, property, project location, and project type.
• Details about your project, vehicle, charger, electrical service, appliances, building access, energy systems, and requested schedule.
• Photographs, plans, utility information, or other files you choose to submit.
• Records of communications between you and EVCIA.

Information collected automatically

Our hosting provider and embedded service providers may automatically collect limited technical information, such as IP address, browser and device type, referring pages, pages visited, timestamps, and diagnostic or security logs. We use Google Analytics to understand aggregate website traffic and actions such as page views, contact-button clicks, and completed inquiry journeys. Google Analytics may use first-party cookies or similar identifiers for this purpose. We have configured the website without Google Signals or advertising-personalization signals. Cookies or similar technologies may also be used to operate embedded forms, maintain security, and remember settings.

2. How we use information

We may use information to:

• Respond to inquiries and evaluate, estimate, schedule, and perform requested work.
• Communicate about project requirements, permitting, utility coordination, equipment, financing or incentive opportunities, and service needs.
• Operate, secure, troubleshoot, and improve our website and business processes.
• Maintain business records and comply with legal, licensing, insurance, accounting, and regulatory obligations.
• Prevent fraud, misuse, or threats to our website, customers, personnel, or systems.

3. How we disclose information

We may disclose information only as reasonably necessary to operate our business or provide requested services, including to:

• Website hosting, form-processing, communications, scheduling, storage, and technology providers.
• Manufacturers, distributors, utilities, permitting authorities, incentive-program administrators, design professionals, subcontractors, or project partners when relevant to your request.
• Professional advisers, insurers, auditors, and governmental or law-enforcement authorities when required or permitted by law.
• A successor or involved party in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

We do not sell or rent your personal information. We do not disclose it for third parties' independent direct marketing.

4. Form, hosting, and analytics providers

Our general project-inquiry and residential EV charger estimate forms are provided through Jotform, our website is hosted by Netlify, and aggregate website measurement is provided through Google Analytics. Information processed through these services is also subject to the applicable provider's privacy and security practices. We encourage you to review their policies before submitting information.

5. Data retention

We retain information for as long as reasonably necessary to respond to your request, provide and document services, maintain project and warranty records, satisfy legal or contractual requirements, resolve disputes, and protect our rights. Retention periods vary based on the type of record and the nature of the project.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet transmission or storage system is completely secure, however, and we cannot guarantee absolute security. Do not submit passwords, payment-card numbers, Social Security numbers, or other highly sensitive information through website forms.

7. Your choices and privacy rights

You may ask us to access, correct, or delete personal information you submitted, or to stop nonessential communications. Depending on where you reside, applicable law may provide additional rights. We may need to verify your identity and may retain information when required by law or necessary for legitimate business purposes.

To make a privacy request, email info@evcharginginstallers.com with the subject line "Privacy Request."

8. Children's privacy

This website is intended for property owners, businesses, organizations, and adults seeking electrical contracting services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Third-party links

This website may link to manufacturers, utilities, incentive programs, social platforms, or other third-party websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Material changes may also be communicated through another reasonable method.

11. Contact us

Questions or requests concerning this policy may be sent to: